Rushmore Loan Management Solutions
Welcome to Rushmore.
Did your loan recently move to us? get the full story.
A New Comer To Rushmore?
HANDLE the LOAN ON THE WEB
Sign-up to handle your loan. Login to pay for your bill. Chat online for loan details.
CUSTOMER HELP AND TOOLS
Get responses to your concerns. Trouble payments that are making? Find home loan help choices.
Loan Payment Alternatives
Pay on the web, by phone, car draft, instantly mail, and lots of different ways. Discover more.
Want to contact us?
Current clients can login to talk to us or deliver messages that are secure. Instead spending some time in the phone? You’ll achieve us by phone during our company hours.
What the results are now?
Whenever can I get my information package from Rushmore?
Do any regards to my loan modification when my loan transfers?
Generally speaking, the regards to your loan will likely not change as being outcome of a transfer of servicing. Rushmore will honor the regards to your loan that have been in position along with your previous servicer, including any current repayment plan or mortgage loan modification to that you consented along with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday вЂ“ Friday 8:00AM вЂ“ 6:00PM CST for those who have concerns.
When your loan is owned by Fannie Mae or Freddie Mac, you’ll achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday вЂ“ Friday 8:00AM вЂ“ 6:00PM CST.
Will my loan again be transferred?
You are able that as time goes on, your loan may be used in another servicer. That choice will be produced by the owner of one’s loan. In the event that servicing of the loan is transported once more, you will get written notification.
Just exactly How so when do we make my homeloan payment to Rushmore Loan Management?
What are the results towards the automated repayment we had with my previous servicer?
To discover when your automated payment will transfer to Rushmore, please check out the transfer realize that ended up being sent by the previous servicer. The notice will suggest if the automated repayment are going to be transmitted.
Automated Payment Not Moving:
In case your automatic monthly obligations aren’t moving to Rushmore, after you have your loan quantity, you’ll setup automatic payment online as soon as you check in.
Automated Payment Transferring:
In case the automated payment that is monthly used in Rushmore by the prior servicer please bear in mind your automated payment is not modified online. If you want to alter your automated repayment, just contact us toll-free at 888-504-6700 Monday вЂ“ Friday 8:00AM вЂ“ 6:00PM CST and we also could make those changes on the phone.
We sent my re re payment to my past servicer. Will my payment be forwarded?
Yes. Your servicer that is previous will any re re re payment they get to Rushmore within sixty (60) times after your loan is transmitted, and we’ll credit it to your loan. Following the sixty (60) times, this solution may not be provided and any payment provided for your previous servicer might be gone back to you.
If my loan had been transported from Rushmore and I also deliver my re re re payment for you, will my payment be forwarded to my brand brand brand new servicer?
Yes. In the event your loan had been transported from Rushmore, Rushmore will ahead any payments received within sixty (60) times following the effective date associated with the transfer to the new servicer. Following the sixty (60) times, this solution may not any longer be supplied and any payment gotten by Rushmore can be came back to you.
My home loan simply utilized in Rushmore; do i have to contact my insurance carrier?
While your previous servicer will alert your insurance company associated with transfer, it really is strongly suggested which you confirm your provider happens to be correctly notified. In the case they didn’t notification that is receive please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make fully sure your Rushmore loan quantity is roofed on any insurance coverage documents provided for Rushmore.
Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is needed to mail the yearly statement that is year-end you by January 31st of every 12 months.
Just how can a copy is obtained by me of my 1098 interest declaration?
On our web site on the вЂњYear End StatementвЂќ tab if you lost your 1098 interest statement, or need an additional copy at a later date, you may access it. You might also phone customer support toll-free at 888-504-6700 Monday вЂ“ Friday 8:00AM вЂ“ 6:00PM CST.
You will find numerous home owners regarding the loan, however you only have reported the interest under one Social Security quantity. Why didn’t you report under both Social safety numbers?
Rushmore states interest underneath the primary Social Security that is mortgagorвЂ™s number. Rushmore will not regulate how the attention is advertised in your taxation return. You need to look for the assistance of a tax expert to ensure you may be claiming the amount that is correct. Rushmore just isn’t a statutory law firm or income tax consultant, and will not offer income tax advice.
The 1098 year-end statement we received had been reported within my ex-spouseвЂ™s title and Social safety quantity. Can it is corrected by you to mirror my title and Social safety quantity?
Rushmore states interest beneath the primary Social Security that is mortgagorвЂ™s quantity. Rushmore will not decide how the attention is advertised on your own income tax return. Any documents that are legal have actually should reflect who may have the ability to claim the attention compensated. You ought to look for the help of a tax expert to ensure you will be claiming the amount that is correct. Rushmore just isn’t a statutory law practice or taxation advisor, and will not offer taxation advice.